WinAWin Casino About Us

Who We Are

WinAWin wasn't built to be just another name in a crowded market. Our goal was to create a casino where the library feels endless, the bonuses feel generous, and the support actually helps. Our WinAWin team works with some of the biggest names in the industry — NetEnt, Pragmatic Play, Evolution, Hacksaw Gaming, Big Time Gaming, Play'n GO, BGaming, PG Soft, and dozens more — so you'll always find something fresh to try. Whether you're into classic pokies, Megaways slots, bonus buy features, or live dealer tables, our shelves are stocked and ready.

Here at WinAWin, we also understand that not everyone plays the same way. That's why we've organized our gaming library into clear categories: slots, jackpot slots, bonus buy titles, table games, video poker, craps, keno, scratch cards, lottery games, crash games, and our dedicated Lucky Box and Drops & Wins promotions. Our Jackpot Games category is especially popular, giving players the chance to chase life-changing progressive prizes (though we keep jackpot slots separate from bonus-fund play to keep things fair for everyone).

Our Welcome Package

When you join us at WinAWin, we want your first experience to feel rewarding right away. Our WinAWin bonus package is worth up to EUR 4,550 plus 300 free spins, spread across your first four deposits:

• 1st deposit: 100% up to EUR 500 + 100 free spins on Lady Wolf Moon and Hot Chilli Bells (code WIN100)
• 2nd deposit: 50% up to EUR 1,000 + 50 free spins on Kraken's Hunger (code WIN50)
• 3rd deposit: 75% up to EUR 750 + 50 free spins on Lady Wolf Moon Megaways or Joker Queen (code WIN75)
• 4th deposit: 25% up to EUR 2,000 + 100 free spins on The Gold Hold And Win or Wild West Trueways (code WIN25)

We also have a Live Casino Welcome Bonus of 100% up to EUR 300 (code LIVE100), available through your sixth deposit, for those of you who prefer the thrill of a real dealer. Please note, players from Finland are not currently eligible for our Welcome Package, and Swedish players are not eligible for bonuses, promotions, or loyalty exchanges under our current regulatory terms.

Beyond the Welcome Offer

Our WinAWin promotions don't stop after your first few deposits. We run a Highroller Bonus (50% up to EUR 1,000, twice monthly), a Birthday Bonus of 100% up to EUR 150 once a year, and a Live Casino Cashback of 10% up to EUR 150 every Thursday. We also host regular tournaments, our signature Lucky Box feature, and even a Lamborghini Urus prize draw for players who like to dream big. At WinAWin Casino, we try to keep the excitement going well past day one.

Our VIP Program

Loyalty matters to us, which is why we built a VIP Program with 7 tiers and 31 levels. You'll earn Comp Points as you play — 1 CP per EUR 30 wagered on slots, or 1 CP per EUR 150 wagered on live games, card games, and roulette. As you climb from VIP 0 all the way to VIP 6, you'll unlock better Monday cashback rates (from 5% up to 20%), bigger Wednesday reload bonuses, and level-up rewards that scale from 15 free spins to EUR 15,000. Players at VIP 3 and above even enjoy doubled withdrawal limits, because we believe our most dedicated players deserve more flexibility.

VIP Tier Overview

Banking the Way You Want

We know payments are a big part of your experience, so our WinAWin platform supports a wide mix of methods: Visa, Maestro, Mastercard, Neteller, Skrill, ecoPayz, MiFinity, SticPay, MuchBetter, Siru Mobile, Interac, Interac e-Transfer, iDebit, InstaDebit, Paysafe, and major cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, and Litecoin. All our deposit methods are instant and fee-free, with minimums starting at EUR/USD 20, CAD/AUD/NZD 30, or NOK 200.

Withdrawals at WinAWin Casino are processed within 72 hours of approval, and once approved, e-wallets, Interac e-Transfer, iDebit, and crypto payouts land in your account instantly. Visa and Mastercard withdrawals take 3-5 days, while bank transfers take 5-7 days. We don't charge withdrawal fees, though intermediary banks may apply charges up to EUR 16 on transfers. Our standard withdrawal limits are EUR/USD 750 daily, EUR/USD 3,750 weekly, and EUR/USD 15,000 monthly — and these limits double for our VIP 3 to VIP 6 members.

Verifying Your Account

To keep our community safe, we ask for standard KYC documentation: a government-issued photo ID, proof of address, and proof of your payment method, submitted in Latin or Cyrillic script. Occasionally we may request a video call for extra verification. We always wager each deposit three times before it becomes eligible for withdrawal, which helps us maintain a secure and responsible gaming environment.

Getting Started With Us

Joining WinAWin only takes a few minutes, with a quick WinAWin login process to get you playing fast. Here's how:

1. Visit winawin.com and click the sign-up button
2. Fill in your email, preferred currency, and basic personal details
3. Confirm your email address to activate your account
4. Make your first deposit using any of our supported methods
5. Enter code WIN100 (or your preferred bonus code) to claim your welcome offer
6. Complete identity verification when prompted so your first withdrawal goes smoothly

Our Commitment to Responsible Play

We want gaming at WinAWin to stay fun. That's why we remind our players that using a VPN to bypass our geographic restrictions is prohibited and can lead to the confiscation of winnings. We also maintain a clear list of restricted territories to comply with our licensing requirements, and we encourage everyone to play within their means and take advantage of the account controls we offer.

Here to Help, Anytime

Our support team is available around the clock because questions don't always come up during business hours. Whether you need help with a deposit, a bonus code, or a withdrawal, we're just a message away.

• Live Chat: 24/7, available directly on our website
• Email: [email protected]
• Online Contact Form: available on winawin.com
• Disputes: [email protected] (via EGIS)